About Us

Who is Event Rental Depot?

Event Rental Depot by BounceWave Inflatable Sales serves as the online shopping platform for premium event rental supplies. Our goal is to provide our customers with a convenient shopping experience, where orders can be placed at anytime from any location. Don't worry, the core team from BounceWave is the same team that runs and operates Event Rental Depot's daily operations, so you will still receive the same stellar customer service and support.

How does Event Rental Depot differ from BounceWave Inflatable Sales?

BounceWave Inflatable Sales has become on of the fastest growing commercial inflatable manufacturer's in the USA, and we want to keep it that way. BounceWave will continue to keep our brand and site focused on providing premium commercial inflatables, whereas Event Rental Depot will offer an extended catalogue of event rental products. This includes items such as tables, chairs, tents, air blowers, dollies, marquee letters, and inflatable accessories.

Can I See Event Rental Depot Products in Person?

Yes! We encourage our customers to come view our products at our facility in Dade City, FL. This gives our customers the chance to see the true quality of the products we offer. Please contact us by phone to schedule an appointment to view our product.

What if an Item I Want is Not In-Stock?

Certain products in our store are offered on a pre-order basis. These items can still be ordered with a deposit (varies) to hold the item for you until it is ready for shipping/pick up, at that point the remaining balance would be due.

Are Pre-Order Deposits Refundable?

Deposits placed on an order are not refundable. In some cases, a deposit can be transferred to a new order. We prefer to handle these situations on a case by case basis.

What is the Warranty on Your Products?

Our products carry a one-year manufacturer's warranty. If you have additional questions regarding warranty or would like to place a warranty claim, please give our team a call at 1-800-941-2860.

Can I Pick Up My Order At Your Facility?

Absolutely! We offer both shipping and pick up options.

I'm a New Event Rental Company, Where Should I Start?

One of the things we pride ourselves here at Event Rental Depot & BounceWave Inflatable Sales is the guidance we provide to companies who are just starting out. We not only supply event rental products to companies, but we have our own rental company that has been around for over 20 years and counting. Our team knows the do's and don'ts of this industry. Please give us a call to see how we can help elevate your business.